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OUTLOOK 2009

Despite a slumping global economic environment, with businesses struggling to survive, and with competition as fierce as ever, the AQC Group is continuing to make progress with our strategy to improve our focus in providing you with the newest and most requested toner products.  We are continuing to provide competitive pricing, and we still ship large orders with the shortest turnaround time in the industry.  We also continue to provide our customers with top notch customer service.

With the economy struggling, the AQC Group believes that every penny counts and it only makes sense to buy directly from the manufacturer.  No middleman – no extra costs!  AQC will continue to provide the level of support and quality products that you have come to expect from an industry leader.

At AQC Group our business is built on Customer Satisfaction.  We continue to take suggestions from our customers on how we can serve you better.  When customers talk, We listen!  If you haven’t bought from us yet, give us a try and see why so many supply distributors and recyclers turn to the AQC Group for all their toner needs.

 
 
 

 

 

 
The Newest Most Requested Color Toners...NOW AVAILABLE...see "Products" for details!

 

 

May 15, 2009

CORPORATE MEMO TO CUSTOMERS

RE: LEAKING BOTTLE CAPS

It has come to our attention that a certain number of bottles were filled and capped in our factory with the wrong bottle caps.

AQC Group’s World Headquarters in the United States currently has two different types of bottle capping systems – heat sealed, and pressure sealed. 

Apparently, one of our cappers was using the heat sealed caps in a production line that was not going through the heat sealer.  This, of course, caused an imperfect seal between the seal and cap.  This, in turn can cause some leakage when the toners are sold by our distributors and shipped to their customers. 

While only small amounts of toner actually leak out of the bottles, it does cause a mess, along with aggravation and dissatisfaction with the product. The toner in the bottles is still good.  It is not contaminated in any way, and will work just fine. 

We have determined that all of these bottles were sent to our distributors in Moscow, to be distributed throughout Russia. It is important for everyone to know that this is an issue with GENUINE AQC TONER, and in no way means that the product is counterfeit or not genuine. 

Since AQC Group stands behind all of our products, we will make good to our distributors, any claims made because of this problem.  All AQC Group distributors in Russia have been given authorization to handle any reasonable and verifiable claims with their customers.  If you have experienced this problem, please contact your current AQC distributor. 

Please accept my apology for any inconvenience that this may have caused you.  We appreciate your business, and we hope that our loyalty to you will keep you loyal to us.  

Sincerely,
Alan L. Kronstat
Executive Director, Worldwide Sales
AQC GROUP WORLD HEADQUARTERS, USA
200 Park Central Boulevard South
Pompano Beach, Florida, USA 33076

WORLD HEADQUARTERS USA & INTERNATIONAL DISTRIBUTION 200 Park Central Blvd. South, Suite 5
Pompano Beach, Florida  33064
PHONE: 800 967-6765
954-970-8989
FAX: 954-973-1454

E-MAIL: aqcak@aol.com
Alan Kronstat, Executive Director, Worldwide Sales  
 
 
 
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